New features to boost self-service adoption and payment completion
Here’s what that means for your business:
Reduce call center volume
Minimize failed transactions
Recover abandoned payments
Explore the new features:
Payer Re-Engagement
Minimize payment delays and reduce the need for manual outreach by automatically re-engaging payers who abandon the payment flow.
When Payer Re-Engagement is enabled, 50% of payers return to the payment flow, and 7% of those complete a payment.
Dynamic Payment Options
Maximize payment completion by intelligently guiding payers to the next best path when a primary payment method fails.
When Dynamic Payment Options are triggered, businesses recover an additional 9% of payments, improving completion rates without manual intervention.
Invite a Payer
Shorten the payment cycle by enabling payers who are unable to complete a payment on their own, to securely request help from a trusted third party (friend or family member).
Gain visibility into who completes the payment and the ability to manage it end-to-end, increasing the likelihood of getting paid without additional operational costs.
