PayNearMe Research

PayNearMe's primary research aims to uncover trends and revisit conventional wisdom to see what's really happening in the payments space.

Consumer Trends Driving the Future of Loan Payments

Learn how consumer payment preferences for alternative payment methods continue to increase, while hyper-personalized experiences are becoming a more commonplace expectation.

iGaming Payment Optimization is Key to Player Retention

Expectations for a streamlined online betting user experience—including payments—are rising. Our newest research combines survey data and one-on-one interviews to provide a better picture of what customers expect.

The Value of Payments Data: How Financial Institutions Can Rethink and Prioritize Data-Based Decision-Making

In this PayNearMe-sponsored study, Datos Insights explores how financial institution executives are—and distressingly, aren’t—harnessing payments data to guide the development of an improved personalized customer experience.

How Economic Uncertainty Impacts Bill Pay Behavior

Learn how inflation and the economic downturn has impacted how consumers pay bills.

Understanding the iGaming Payment Experience

A study of both frequent and casual U.S. bettors revealed that they expect choice, speed and convenience when playing on iGaming and online sports betting platforms.


What the Newest Generation Expects from Paying Bills

How do Gen Z and Millennial consumers prefer to pay their bills? This research explores how their payment behaviors and expectations differ from previous generations.

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Why Consumers Pay Late

Original research reveals why consumers pay bills late—and what you can do to encourage more on-time payments at your business.

U.S. Consumers Expect More Mobile Options for Bill Pay

In this report, learn which mobile bill payment options consumers are most excited about.

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How Consumers Pay Bills: Expectations vs. Reality

In this report, learn how payments innovation drives consumer expectations for bill payment—and how consumer preferences differ from established behaviors.

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COVID-19 Payment Trends

COVID-19 turned bill payment on its head. We monitored consumer payment behavior during the ongoing pandemic to bring you insights and trends from our primary data.

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