Frequently Asked Questions

What is PayNearMe?

PayNearMe is an electronic payment network that powers real-time bill payments, anytime and anywhere. We have partnered with thousands of service providers to allow their customers to pay bills with debit and credit cards, bank accounts and cash at over 27,000 convenient payment locations nationwide. .

How does PayNearMe work?

After our merchant partner has directed their customers to pay their bills through the PayNearMe payment network then completing the payment is a very simple process:

  1. Customer select one of the payment options available to them
  2. For Bank Account and Credit/Debit card payments they enter in their account details, review their payment details then enter a payment amount and submit the payment.
  3. For cash transactions they select a payment location nearby, take the payment code we provide to the location selected and submit their cash payment with the store cashier.

Does PayNearMe work outside of the US?

PayNearMe currently does not work outside of the U.S.

How do I get started?

To request a demo or reach our sales team, please email sales@paynearme.com or complete this form.

If I need help, who should I call?

For assistance, please email our merchant support team at support@paynearme.com or call us at (888) 633-9912. If your customers have a PayNearMe question, please direct them to our 24/7 support line at (888) 714-0004.

How do I login to my business account?

Go to https://www.paynearme.com/single_sign_on and follow the prompts to log in. If you don’t have an online account yet, you can request one there.

How much does it cost?

Our pricing models are flexible. For more detail, please reach out to our sales team at sales@paynearme.com.

What are my integration options?

There are 3 simple ways to add PayNearMe:

1 – Add PayNearMe to your business website – Simply add a marketing link to your website or drop in a ‘Pay with Cash’ button to start receiving cash payments.

2 – Use our self-service web tools – Cash collection is a snap with our web tools. Send your customers to our self-service web form or collect cash payments using our call center agent portal.

3 – Build a fully customized experience – Customize your customer’s payment experience using our rich set of API’s.

Contact our sales team at sales@paynearme.com if you have questions about which one is right for you!