With NFL season on the horizon, sportsbook operators are anticipating the return of high-volume weekends where outages are a looming concern. So how can you avoid them?
Bill payment is now predominantly digital; typically limited to the traditional options of ACH or card payments. Yet many consumers still prefer to pay in cash. How can lenders and billers better serve those customers, and why is it important?
Payment options are rapidly evolving for many consumer experiences. Unfortunately, bill pay lags behind this evolution. As lenders and billers try to catch up to offer more modern options, they often end up with a patchwork of payment platforms that is complicated and costly to manage.
Consumers have come to expect personalized experiences in nearly every business interaction—from ordering a pizza to ordering a rideshare. This demand and desire for an easy and seamless payment experience has become increasingly important for lenders who want to attract and retain customers. And it’s not just about meeting customer demand; it can also impact their bottom-line.
In the PayNearMe Spotlight Series, we shine a light on the people that make our company thrive. In this month’s interview, we sat down with Yoni Rodriguez, Strategic Account Manager, to chat about his role in the company, why he loves working at PayNearMe and his life outside of work.
Using consumer research data, PayNearMe answers the tough questions operators have about optimizing their payments stack to increase acceptance and lower costs.
Chargebacks are often one of the most costly and challenging types of payment exceptions to resolve. Billers are under pressure to respond quickly, with all the right evidence on hand to win disputes. Staff must be well trained and at the ready to tackle chargebacks, all while maintaining positive customer relationships.
Demand for consumer credit is still on the rise, despite recent years of escalating inflation and recession rumors. And as interest rates may start easing downward, competition among lenders will heat up. Banks, credit unions and consumer lenders are all vying for a piece of the consumer credit pie, estimated to top $24 billion by 2032.
Today’s consumers are challenged to manage cash flow amid inflation and rising debt. Keeping up with loans is a key part of that, and it’s often made more difficult with inflexible legacy payment processes. Our latest consumer research found that over half (51%) of borrowers say managing and paying loans causes them anxiety, and 60% wish that process was easier.
Many credit unions face steep challenges to remain competitive and profitable—and it’s growing more difficult as loan delinquencies rise. Indirect lending is an important source of revenue, making up over 22% of credit unions' portfolios.
What are the primary threats operators need to be tracking – and how can they more effectively combat fraud? It can be helpful to have a deeper understanding of how common fraud types work, the severity of the impact – and new strategies to help operators protect both their business and legit players.
In the PayNearMe Spotlight Series, we shine a light on the people that make our company thrive. In this month’s interview, we sat down with Tony Robinson, VP of Engineering - Apps, to chat about his role in the company, why he loves working at PayNearMe and how he’s been able to build a strong team of engineers.
Losses from unplanned downtime can take many forms. Learn how iGaming operators can safeguard their business to avoid costly disruptions in their payment processing.
Why is it so critical to safeguard against unplanned downtime? Here we’ll look at some major factors that can derail a business, and how billers can build reliability into their payment experience to minimize negative impacts.
Consumer choices are now heavily influenced by the desire for seamless, personalized digital experiences. To get it right—and stand out—brands need to be more than ‘customer-first’, they need to be data-first.
iGaming operators face the challenges of a double-edged sword. While legal online sports betting and casino gaming revenues are skyrocketing, operators are running neck-and-neck with fraudsters.
Fast, frictionless digital experiences are now driving many consumer decisions. Hyper-personalization is increasingly important to create customer loyalty toward a brand, and payments are a critical part of that. How are successful companies meeting consumer needs and expectations? Data is the key.