Demand for consumer credit is still on the rise, despite recent years of escalating inflation and recession rumors. And as interest rates may start easing downward, competition among lenders will heat up. Banks, credit unions and consumer lenders are all vying for a piece of the consumer credit pie, estimated to top $24 billion by 2032.
Today’s consumers are challenged to manage cash flow amid inflation and rising debt. Keeping up with loans is a key part of that, and it’s often made more difficult with inflexible legacy payment processes. Our latest consumer research found that over half (51%) of borrowers say managing and paying loans causes them anxiety, and 60% wish that process was easier.
Many credit unions face steep challenges to remain competitive and profitable—and it’s growing more difficult as loan delinquencies rise. Indirect lending is an important source of revenue, making up over 22% of credit unions' portfolios.
What are the primary threats operators need to be tracking – and how can they more effectively combat fraud? It can be helpful to have a deeper understanding of how common fraud types work, the severity of the impact – and new strategies to help operators protect both their business and legit players.
Losses from unplanned downtime can take many forms. Learn how iGaming operators can safeguard their business to avoid costly disruptions in their payment processing.
Why is it so critical to safeguard against unplanned downtime? Here we’ll look at some major factors that can derail a business, and how billers can build reliability into their payment experience to minimize negative impacts.
Consumer choices are now heavily influenced by the desire for seamless, personalized digital experiences. To get it right—and stand out—brands need to be more than ‘customer-first’, they need to be data-first.
iGaming operators face the challenges of a double-edged sword. While legal online sports betting and casino gaming revenues are skyrocketing, operators are running neck-and-neck with fraudsters.
Fast, frictionless digital experiences are now driving many consumer decisions. Hyper-personalization is increasingly important to create customer loyalty toward a brand, and payments are a critical part of that. How are successful companies meeting consumer needs and expectations? Data is the key.
Bill pay has come a long way since the days of writing checks. Yet many billers still struggle with how to modernize and ‘future-proof’ payment experiences with more flexible options.
When trying to understand the true cost of acceptance, transaction fees don't tell the full story. Here are four inefficiencies driving up the cost of taking payments.
Many banks and lenders believe their payments model is not ‘broken’ because they aren’t receiving regular customer complaints, so there’s no need to fix it—or evolve it, for that matter. However, their capabilities may be far more limited than they think, and lost opportunities could be stacking up.
With so much market share opportunity on the table, it’s mission critical for operators to optimize every aspect of the bettor experience – particularly payments.
In the crowded and competitive landscape of banking and lending, financial institutions (FIs) are increasingly challenged with how to differentiate. More and more, it’s coming down to delivering personalized experiences.
Many operators focus only on promotions to get players to sign up, but they may be losing that investment quickly if bettors have a negative user experience.
For companies that rely on payments as a lifeline, AI and ML has the potential to dramatically improve business outcomes and bottom-line profitability.
Widespread adoption of digital payments has correlated with a sharp increase in financial crime. Learn how your payments provider can help mitigate your risk.