Learn how consumer payment preferences for alternative payment methods continue to increase, while hyper-personalized experiences are becoming a more commonplace expectation.
The research revealed that 82% of survey respondents would work with a different lender in the future if they had a poor loan repayment experience.
Conversely, 79% said an exceptional experience would incentivize them to work with the same lender again in the future.
Fill out the form on this page to download the full study.
Interested in featuring this research? Email insights@paynearme.com to connect with the PayNearMe research team.
PayNearMe conducted an online survey of more than 1,500 consumers in March 2024 to determine changing attitudes toward payment types, and to understand how important hyper-personalized interactions are when it comes to their relationship with their lenders.
The survey aimed to uncover:
Experience the PayNearMe difference with a live demo.