PayNearMe Research

Understanding the iGaming Payment Experience

This study of both frequent and casual U.S. bettors revealed that they expect choice, speed and convenience when playing on iGaming and online sports betting platforms.
igaming bettor research
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Get all the insights and stats in a single PDF by filling out the form to the right. By filling out the form,  you’ll also gain access to all past and upcoming research from PayNearMe.

Insight you’ll gain from this report:

  • Choice Matters: Learn which payment methods U.S. bettors want most
  • Experience is Everything: Discover key pain points in the deposit and withdrawal process
  • Trust and Privacy Concerns: Find out which bettors are most leery of sharing information

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igaming research

About this research

PayNearMe conducted an online survey in February 2022 to determine U.S. bettor preferences for the iGaming deposit and withdrawal process.

What we aimed to learn:

  • How important the payment experience is to U.S. iGaming bettors
  • The most in-demand payment options for bettors
  • The most significant pain points within the iGaming payment experience
  • How iGaming operators can win and keep more bettors through positive payment experiences
igaming bettor research

The payment experience matters

When customers want to place bets but have issues with declined payments, it can cause them to abandon the process entirely.

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