PayNearMe Research

Why Consumers Pay Late

Original research reveals why consumers pay bills late—and what you can do to encourage more on-time payments.
why consumers pay late
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Get all the insights and stats in a single PDF by filling out the form to the right. By filling out the form,  you’ll also gain access to related research, including:

  • How Consumers Pay Bills: Expectations vs. Reality
  • U.S. Consumers Expect More Mobile Options for Bill Pay
  • What the Newest Generation of U.S. Consumers is Saying About Bill Pay

Want more analysis? Reach out to gain more insights from the PayNearMe research team.

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About this research

PayNearMe conducted an online survey in April 2021 to determine perceptions and preferences for how U.S. consumers want to pay their bills.

What we aimed to learn:

  • How consumers want to pay their bills
  • The mobile payment types and channels consumers care about most
  • What consumers expect from mobile payment experiences
  • How businesses must adapt to meet these new expectations

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