EXCEPTION MANAGEMENT

A solution for every exception

Manage and solve for the edge cases that drive up your costs, including chargebacks, NSFs, overpayments and more.

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Save time and win back disputed payments with PayNearMe’s chargeback management portal.

Simplify chargeback management

View and manage chargebacks across payment types in a single dashboard
Best practices & support

Take advantage of PayNearMe’s library of chargeback prevention and management tips that will help you win more disputes

Improve acceptance rates and reduce the number of fraudulent payments that your team has to manage.

Stop fraud in its tracks

Use machine learning and an industry leading community data to identify and flag risky transactions
Configure for your risk tolerance

Set parameters and rules that manage which transactions to mark for review or block entirely
Automate risk and compliance rules

Create rules that help prevent common fraud schemes related to overpayments, returns, NSFs and more

Reduce the number of insufficient funds errors and help customers avoid late fees with automatic card and ACH retries.

Increase acceptance rates

Automatically retry failed card and ACH transactions without the need for agent intervention
Configure to your needs

Choose the number and frequency of retries by payment method to match the needs of your business
Integrate with customer messaging

Improve customer satisfaction with text message or email notifications of an upcoming retry

Take control over the entire payments experience with a robust Business Portal for provisioning, configurability, reporting, SSO setup, and more.

Report on what matters

Build and schedule custom reports on the metrics that drive results for your business
Security built for you

Take advantage of a range of security features, such as user roles and permissions, SSO setup and more
Personalize your experience

Make PayNearMe your own by updating field visibility, brand colors, and other settings

"We would never have imagined that we'd be able to reduce our delinquency rate to the low numbers we have now, given a portfolio of our size."

Angela Paez

General Manager

Zeus Financial