The Real Cost of Getting Paid:
Why Transaction Fees Tell Only Part of the Cost of Payment Acceptance

Webinar description:

This webinar presents first-of-its-kind research quantifying the total cost of payment acceptance and explores why improving the payment experience—not simply lowering transaction fees—may be one of the biggest opportunities to reduce costs, accelerate payments and improve business performance.

Key takeaways:

• Why transaction fees capture only a fraction of the total cost of getting paid
• Where payment costs can become buried across servicing, support and operations
• How payment friction impacts borrower experience, cash flow and operational efficiency
• A practical framework for evaluating and improving payment performance across the entire payment journey