ORIGINAL RESEARCH

New Expectations for Bill Payments

Be the first to get access to our consumer survey that dives into customer expectations and preferences for bill payment experiences.

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What’s in the report?

We polled thousands of Americans to see how their attitudes and expectations about bill pay have changed over time. Our findings include:

  • How ecommerce payment experiences have shaped perceptions
  • The main stressors related to bill pay
  • The intersection between customer experience and payments
  • New expectations that billers must meet to capture and delight future customers

Request early access by filling out the form on this page. 

Request Early Access