Q2 saw the release of 19 platform updates, bringing us to a total of 37 releases in 2020 so far. Let’s take a look at some of the most meaningful updates.
In this new series, we're going behind the scenes at PayNearMe to learn about the people that make our platform shine. In today's interview, we sit down with Lauren Hasson, Senior Software Engineer, to chat about her role in the company, key projects and her outlook for the future of payments.
The buzz around Apple Pay is no longer constrained to the retail sector. With customer adoption growing and the demand for digital payment types rising, merchants from all industries are starting to realize the benefits of Apple Pay in their payment mix.
Push payments are a faster way to get funds into the hands of your customers by using existing debit card networks. Learn more about using them for loan disbursements.
In bill pay, ACH and debit cards have long reigned as the most popular payment methods for consumers. But what about customers who would rather pay with cash?
IVR has long been an essential payments channel for lenders and merchants. But given the state of payments technology in 2020, are IVR payments still required today?
Enrolling your borrowers in automatic bill pay is considered by many to be the holy grail in loan servicing. It often results in lower delinquency rates, higher customer satisfaction ratings and better profitability on your portfolio. Learn how we're making it even better.
For organizations that depend on call centers to field customer questions and accept payments, the COVID-19 pandemic has presented unique challenges - compliance being one of the main ones.
Text messaging has staggering adoption rates in the US, making it the perfect channel for payments. See how Pay by Text can help your business get paid on time.
In the past decade we’ve seen a significant rise in the prevalence of recurring payments. Part of this is due to increased consumer adoption of electronic payments, while the popularity of services such as Netflix, Amazon Prime, Microsoft Office 365 and others have made recurring billing the norm for subscriptions.
COVID-19 is changing the way credit unions interact with members. Face-to-face interactions, which have been a defining feature of many credit unions when compared to conglomerate banks, have lost their potency in a time of social distancing, stay at home orders and work from home dynamics. In particular, many traditional loan repayment processes have been thrown into disarray.
Your customers want to be able to use a debit card to make online bill payments. Here’s how you can give them the seamless experience they expect and payment choice they deserve.
PayNearMe has been keeping a close watch on consumer bill pay data since the beginning of the COVID-19 pandemic. Our team has continued to work through the data to pull out insights and trends that affect the consumer finance industry.