Why Consumers Pay Late
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- How Consumers Pay Bills: Expectations vs. Reality
- U.S. Consumers Expect More Mobile Options for Bill Pay
- What the Newest Generation of U.S. Consumers is Saying About Bill Pay
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About this research
PayNearMe conducted an online survey in April 2021 to determine perceptions and preferences for how U.S. consumers want to pay their bills.
What we aimed to learn:
- How consumers want to pay their bills
- The mobile payment types and channels consumers care about most
- What consumers expect from mobile payment experiences
- How businesses must adapt to meet these new expectations