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Five Common Pain Points in the Customer Payment Experience (and How to Solve Them)

Avoid these five common pain points in the customer payment experience to ensure a fast and seamless transactions.

June 11, 2025

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Shawcast Recap: Enhancing the Payment Experience with Shaw Systems and PayNearMe

In the latest episode of the “Shawcast” podcast, Justin Gann from Shaw Systems and Dawn Fretwell from PayNearMe discuss the emergence of Payment Experience Management in lending, and how this concept goes beyond the traditional customer payment experience.

June 09, 2025

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The New Auto Buying Urgency: How Lenders Can Win With a Better Payment Experience

You may be wondering, what’s going on in the automotive industry these days? Frankly, it’s a bit of a paradox. On one hand, threats of high tariffs may make production more costly and complex. Ironically, despite potentially higher costs, a sense of urgency is fueling demand among buyers who don’t want to miss out before prices spike.

May 28, 2025

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How to Nail the Payment Experience to Improve Customer Success

Today’s e-commerce experiences are fast, easy and frictionless. Consumers are exchanging money with family and friends using peer-to-peer payment applications such as Cash App, Venmo and PayPal, and they rely on digital wallets to effortlessly make e-commerce transactions from their mobile devices. So, why do so many bill pay experiences still feel dated? 

May 27, 2025

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Five Ways to Modernize Your Bill Pay Processes

As profit margins tighten and operational costs rise, lenders are under more pressure than ever to streamline their payment operations. One often-overlooked area with outsized impact? The bill pay experience.

April 25, 2025

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How PayNearMe is Using AI in the iGaming and Sports Betting Space

AI and ML give operators the power to help increase profitability, deliver more effective payment experiences and reduce operational complexity. But what does that look like for the iGaming industry on a practical level?

February 25, 2025

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Debunking Mobile Wallet Myths: Empowering Lenders to Elevate the Borrower Experience

The new reality in payments is mobile wallets. But why are so many lenders still clinging to outdated payment options that frustrate borrowers and minimize efficiency? Some common misconceptions around usage, security and costs may be keeping lenders from adopting wallets as payment options. But that resistance is also keeping them from gaining critical advantages.

December 04, 2024

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