Platform Updates

From Payment Failure to Capture: Closing the Gaps in Self-Service

April 22, 2026

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Articles

The Criticality of Optimizing the Payment Experience

Anne Hay, Chief Marketing Officer, and Mike Kaplan, Chief Revenue Officer at PayNearMe, recently joined Chris Uriarte on Glenbrook’s Payments on Fire podcast to discuss why optimizing the payments experience is essential—not just for consumers, but across every touchpoint in the payments journey.

December 02, 2025

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Articles

Personalized Payment Experiences: Transforming Transactions Into Meaningful Interactions

The days of impersonal, one-size-fits-all financial transactions are numbered. The question is no longer whether to personalize, but how quickly a financial institution can implement Payment Experience Management to deliver personalized experiences.

October 21, 2025

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Articles

4 Bill Payment Experiences That Should Disappear Forever

When you think about bill payment as a lender recurring billers, your priorities likely focus on collections: How can we reduce transaction costs, increase on-time payments, minimize exceptions and prevent fraud?

July 15, 2025

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Articles

Slice of Finance Recap: Lowering the Total Cost of Acceptance with Payment Experience Management

Danny Shader, Founder & CEO at PayNearMe, recently joined Jared Taylor on the Slice of Finance podcast to discuss how PayNearMe reduces the true cost of acceptance by focusing on Payment Experience Management.

July 07, 2025

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Articles

Personalization Strategies to Boost Auto Loan Repayment

Repos are up. Delinquencies are rising. And in the middle of it all, Buy Here Pay Here (BHPH) dealers are bearing more risk than ever. With vehicle repossessions hitting 1.73 million—levels not seen since the 2008 financial crisis—delinquent auto loans aren’t just a customer problem— they’re a profitability problem.

June 26, 2025

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Articles

Five Common Pain Points in the Customer Payment Experience (and How to Solve Them)

Avoid these five common pain points in the customer payment experience to ensure a fast and seamless transactions.

June 11, 2025

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