Articles

Debunking Mobile Wallet Myths: Empowering Lenders to Elevate the Borrower Experience

The new reality in payments is mobile wallets. But why are so many lenders still clinging to outdated payment options that frustrate borrowers and minimize efficiency? Some common misconceptions around usage, security and costs may be keeping lenders from adopting wallets as payment options. But that resistance is also keeping them from gaining critical advantages.

December 04, 2024

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All Electronic Tolling’s Achilles Heel (and How to Fix It)

Discover the challenges of All Electronic Tolling (AET) and solutions to address inclusivity, uncollected revenue, and payment inefficiency.

November 26, 2024

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Personalization Strategies to Boost Auto Loan Repayment

Modernizing and personalizing payment experiences is key for your business to remain competitive and profitable. As a lender, the risk of change may seem a barrier, but that shifts when you fully understand the business value. So here we’ll unpack it by highlighting some top strategies to optimize payments, why it matters and how it can have a transformative impact on your business.

November 20, 2024

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Why the Bill Pay Experience Cannot be One-Size-Fits All

For decades, something has been broken in the bill pay industry. Loans and recurring billable services serve consumers of all ages who have a wide range of needs, preferences and circumstances. Yet typically, the model for paying those bills has been the same for everyone.

October 11, 2024

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How Your Bill Pay Experience May Be Driving Up Costs and Delinquencies (and How to Fix It)

Businesses that rely on recurring payments know there are often a stack of related costs that can cut into profits. Billers may factor it in as part of doing business—but many underlying causes that drive up costs are preventable.

September 04, 2024

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Avoid Payment Outages This Football Season

With NFL season on the horizon, sportsbook operators are anticipating the return of high-volume weekends where outages are a looming concern. So how can you avoid them?

August 29, 2024

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Cash is Still King: Why Billers Should Provide Digital Opportunities for Cash Payers

Bill payment is now predominantly digital; typically limited to the traditional options of ACH or card payments. Yet many consumers still prefer to pay in cash. How can lenders and billers better serve those customers, and why is it important?

August 29, 2024

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