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How to Nail the Payment Experience to Improve Customer Success

Today’s e-commerce experiences are fast, easy and frictionless. Consumers are exchanging money with family and friends using peer-to-peer payment applications such as Cash App, Venmo and PayPal, and they rely on digital wallets to effortlessly make e-commerce transactions from their mobile devices. So, why do so many bill pay experiences still feel dated? 

May 27, 2025

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Five Ways to Modernize Your Bill Pay Processes

As profit margins tighten and operational costs rise, lenders are under more pressure than ever to streamline their payment operations. One often-overlooked area with outsized impact? The bill pay experience.

April 25, 2025

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How PayNearMe is Using AI in the iGaming and Sports Betting Space

AI and ML give operators the power to help increase profitability, deliver more effective payment experiences and reduce operational complexity. But what does that look like for the iGaming industry on a practical level?

February 25, 2025

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Debunking Mobile Wallet Myths: Empowering Lenders to Elevate the Borrower Experience

The new reality in payments is mobile wallets. But why are so many lenders still clinging to outdated payment options that frustrate borrowers and minimize efficiency? Some common misconceptions around usage, security and costs may be keeping lenders from adopting wallets as payment options. But that resistance is also keeping them from gaining critical advantages.

December 04, 2024

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All Electronic Tolling’s Achilles Heel (and How to Fix It)

Discover the challenges of All Electronic Tolling (AET) and solutions to address inclusivity, uncollected revenue, and payment inefficiency.

November 26, 2024

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Personalization Strategies to Boost Auto Loan Repayment

Modernizing and personalizing payment experiences is key for your business to remain competitive and profitable. As a lender, the risk of change may seem a barrier, but that shifts when you fully understand the business value. So here we’ll unpack it by highlighting some top strategies to optimize payments, why it matters and how it can have a transformative impact on your business.

November 20, 2024

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Why the Bill Pay Experience Cannot be One-Size-Fits All

For decades, something has been broken in the bill pay industry. Loans and recurring billable services serve consumers of all ages who have a wide range of needs, preferences and circumstances. Yet typically, the model for paying those bills has been the same for everyone.

October 11, 2024

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