Articles

Want to Improve Your Customer Experience? Fix These Three Common Mistakes

Avoid these three common customer experience mistakes to improve engagement and lower support costs.

March 05, 2021

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Articles

Google Pay for iGaming: A Win-Win for Operators & Players

Google Pay offers a bounty of benefits for both iGaming operators and players alike. Learn why Google Pay is an essential payment type to add.

March 03, 2021

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What is Banking-as-a Service, and What Does it Mean for the Future of Bill Pay?

Banking-as-a-service (BaaS) is an end-to-end model that enables digital banks and financial technology or other third-party companies (fintechs) to directly connect with traditional bank systems via APIs and then build offerings on top of this regulated infrastructure. In doing so, digital banks (such as Ally and Chime) and third-party fintech companies have the opportunity to completely reshape the landscape of the financial services industry.

February 19, 2021

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Are You Prepared for the New Nacha WEB Debit Account Validation Rule?

To further combat online fraud, Nacha (the National Automated Clearing House Association) has changed the compliance standards for routing number and checking account verification for ACH (automated clearing house) debit transactions made over the Internet (WEB debits).

February 12, 2021

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The Anatomy of Engaging Billing Statements

Billing statements are underrated. Find out how to make engaging statements that your customers read each and every month.

January 23, 2021

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Articles

Five Features Every Modern Payment Processor Needs to Have

With a surge in consumer adoption of digital payments, its important that your payment processor can meet the demands of new payment trends.

January 20, 2021

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Articles

How to Free Up More Time for Your Call Center Agents

How much time are your call center agents spending on transactional payment calls? Follow these four tips to free up more time for your call center agents.

January 13, 2021

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