I was worried that our phones were not working - but our payments were still coming through. Implementing PayNearMe drove down our call volume to almost silence.
Jose A. Gonzalez
Head of Customer Experience
Now our customers can serve themselves without having to wait on hold or speak to an agent. Better yet, promoting these self-serve payment channels has allowed us to free up two collectors.
Jamie Dyer
Vice President
The Auto Master integration is perfect in terms of talking, posting and reversing. It's all there on one screen and with one seamless transaction.
Jamie Dyer
Vice President
Since PayNearMe is integrated with Auto Master, when payments are made, they post automatically and my collectors don’t even have to worry about those customers anymore.
Lisa Patterson
CFO
We have eliminated in-store payments at two dealerships.
Lisa Patterson
CFO
"Our customers have come to expect the level of service that PayNearMe provides. Previous bill pay providers were not able to deliver this type of payment experience. I'm thankful PayNearMe has been able to provide this level of service to my customers."
Arthur Helmick
COO
“Our delinquencies have decreased significantly since implementing PayNearMe Engagements. Sending consistent payment reminders once an account becomes past due has helped quite a lot.”
Jose Chinchilla
Operations Manager
"We’re happy to have MoneyLine as a preferred payment partner; our customers trust that they’ll have access to the latest technology, which keeps them happy in the long run."
Andrew Shonka
Director, Customer Success
"PayNearMe is always trying to solve our issues and they put a lot of effort into putting out a good product."
Anthony Cox
AVP, Payments Strategy
"With PayNearMe Engagements data, we can easily see how our autopays are performing."
Kelly Carroll
General Manager
"PayNearMe is constantly updating their platform and keeps up with the latest technology. That’s a great fit for us."
Sheri Wilford
President
"Since integrating with MoneyLine, we’ve gotten positive feedback from our customers. They’re seeing great results...and we’ve even had other operators ask how they can access those payment options as well."
Andrew Shonka
Director, Customer Success
The Smart Link™️ gives our customers access to everything about their account: balance, last payment and receipts. Their whole history is right there at the tip of their phone, all through one link.
Jamie Dyer
Vice President
We're excited about PayNearMe's Smart Link technology, which enables our clients to offer borrowers an easy and fast way to pay on a smartphone via a QR code, email, text or push notification.
Miranda Price
Vice President of Business Development
"Embedding MoneyLine in our platform gives players a seamless and intuitive payment flow that looks and feels natural."
Andrew Shonka
Director, Customer Success
PayNearMe improves our ability to focus on customers who genuinely need our attention, while good paying customers can pay without calling in. Before, we’d have four collectors taking 800 payments in one day – but now we've seen a 32% drop in inbound call volume.
Lisa Patterson
CFO
"The payments experience is a make-or-break factor for many new players, so giving them the fast and easy experience that MoneyLine provides has been a huge asset to our platform."
Andrew Shonka
Director, Customer Success
“We decreased our agent payments by 40% in less than a year with PayNearMe.”
Jose Chinchilla
Operations Manager
"As future payment options become available through MoneyLine, our operators will have access to them quickly, allowing them to scale to meet market demand and stay competitive."
Andrew Shonka
Director, Customer Success
"With MoneyLine, we can give our operators a payment stack that includes all of the tender types that players use the most, which in turn helps draw operators to our platform."