Testimonials

"We would never have imagined that we'd be able to reduce our delinquency rate to the low numbers we have now, given a portfolio of our size."

Angela Paez

General Manager

Automotive Partners Funding – Platform ease of use

"The PayNearMe Platform is so easy that any one of our staff on the phone with a customer can help them make a payment."

Bethany Berg

VP of Operations

The addition of Cash App Pay gives our customers even more choice and flexibility for making their auto loan payments. PayNearMe is helping us meet our customers where they are by enabling payments at any time, anywhere and in any way they want to pay.

Mike Lavin

Chief Operating Officer

"The combination of PayNearMe’s Engagement Engine and Smart Link™ technology is amazing. When it comes time for borrowers to make their payments, they can easily self-serve via the many different channels, and are automatically reminded to do so."

Jack Starks

SVP Compliance & Technology

One reason we chose PayNearMe over other payment providers was the company's Smart Link™️ technology. This solution significantly reduced both call time and frequency in our call centers, while enabling our customers to easily make self-service payments. Many providers promise innovation—PayNearMe actually delivers.

Rafe Dunlap

VP, Collections Strategy

I was worried that our phones were not working - but our payments were still coming through. Implementing PayNearMe drove down our call volume to almost silence.

Jose A. Gonzalez

Head of Customer Experience

Automotive Partners Funding – Text Engagements

"Text Engagements have not only helped us reduce our past due accounts, we've also been able to eliminate more than half of the late notices we send in the mail. This has created a huge savings on postage for us."

Bethany Berg

VP of Operations

“We decreased our agent payments by 40% in less than a year with PayNearMe.”

Jose Chinchilla

Operations Manager

We have eliminated in-store payments at two dealerships.

Lisa Patterson

CFO

We chose PayNearMe because they have the industry’s best bill payment technology platform.

Mike Lavin

Chief Operating Officer

Now our customers can serve themselves without having to wait on hold or speak to an agent. Better yet, promoting these self-serve payment channels has allowed us to free up two collectors.

Jamie Dyer

Vice President

The Auto Master integration is perfect in terms of talking, posting and reversing. It's all there on one screen and with one seamless transaction.

Jamie Dyer

Vice President

Since PayNearMe is integrated with Auto Master, when payments are made, they post automatically and my collectors don’t even have to worry about those customers anymore.

Lisa Patterson

CFO

"We were very pleased to see that our agent-assisted payments decreased by 20% in less than a year."

Angela Paez

General Manager

"Our customers have come to expect the level of service that PayNearMe provides. Previous bill pay providers were not able to deliver this type of payment experience. I'm thankful PayNearMe has been able to provide this level of service to my customers."

Arthur Helmick

COO

Automotive Partners Funding – Process Improvements

"Switching to PayNearMe has significantly lightened my workload on a daily basis and made our month-end reporting a lot easier. We no longer need someone to batch post manually—the PayNearMe Platform does it for us."

Bethany Berg

VP of Operations

"We’re happy to have MoneyLine as a preferred payment partner; our customers trust that they’ll have access to the latest technology, which keeps them happy in the long run."

Andrew Shonka

Director, Customer Success

"PayNearMe is always trying to solve our issues and they put a lot of effort into putting out a good product."

Anthony Cox

AVP, Payments Strategy

“Our delinquencies have decreased significantly since implementing PayNearMe Engagements. Sending consistent payment reminders once an account becomes past due has helped quite a lot.”

Jose Chinchilla

Operations Manager

"With PayNearMe Engagements data, we can easily see how our autopays are performing."

Kelly Carroll

General Manager

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