IVR has long been an essential payments channel for lenders and merchants. But given the state of payments technology in 2020, are IVR payments still required today?
For organizations that depend on call centers to field customer questions and accept payments, the COVID-19 pandemic has presented unique challenges - compliance being one of the main ones.
Text messaging has staggering adoption rates in the US, making it the perfect channel for payments. See how Pay by Text can help your business get paid on time.
In the past decade we’ve seen a significant rise in the prevalence of recurring payments. Part of this is due to increased consumer adoption of electronic payments, while the popularity of services such as Netflix, Amazon Prime, Microsoft Office 365 and others have made recurring billing the norm for subscriptions.
COVID-19 is changing the way credit unions interact with members. Face-to-face interactions, which have been a defining feature of many credit unions when compared to conglomerate banks, have lost their potency in a time of social distancing, stay at home orders and work from home dynamics. In particular, many traditional loan repayment processes have been thrown into disarray.
Your customers want to be able to use a debit card to make online bill payments. Here’s how you can give them the seamless experience they expect and payment choice they deserve.