There are plenty of research reports that highlight past consumer payment behavior. But knowing what consumers have done doesn't always give insight into what they want to do in the future.
We’ve already discovered that consumers want more mobile payment options during the bill pay process, but did you know that those mobile preferences extend to payment reminders, as well?
Nearly a quarter of consumers feel disorganized when trying to manage and pay bills, and even more (29%) say managing and paying my bills causes them stress and/or anxiety. Learn why.