In bill pay, ACH and debit cards have long reigned as the most popular payment methods for consumers. But what about customers who would rather pay with cash?
IVR has long been an essential payments channel for lenders and merchants. But given the state of payments technology in 2020, are IVR payments still required today?
Enrolling your borrowers in automatic bill pay is considered by many to be the holy grail in loan servicing. It often results in lower delinquency rates, higher customer satisfaction ratings and better profitability on your portfolio. Learn how we're making it even better.
For organizations that depend on call centers to field customer questions and accept payments, the COVID-19 pandemic has presented unique challenges - compliance being one of the main ones.