Articles

How to Improve Call Center Agent Productivity with PayNearMe

Making call center agents more productive is a priority for lenders in today's market. See how PayNearMe can improve call center efficiency with our suite of payment tools.

December 13, 2022

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Case Studies

Case Study: How LoanMart Lowered Operational Costs & Increased Self-Service Bill Payments with PayNearMe

In this case study, see how PayNearMe helped LoanMart use a single payments platform to lower operational costs and increase self-service bill payments.

April 15, 2022

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Articles

Interview: How HCAC Finance and First Union Financial are Simplifying the Payments Experience with PayNearMe and Auto Master Systems

PayNearMe and Auto Master Systems were joined by HCAC Finance and First Union Financial to talk through their improved payments flow, leveraging both platforms to optimize the customer experience. Continue reading for the edited transcript.

March 18, 2022

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Articles

Six Smart Ways Lenders Can Promote Self-Service Payments

Overwhelming evidence shows consumers want to complete bill payments on their own. So why do lenders still struggle to increase self-service adoption?

March 11, 2022

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Articles

An Introduction to Payments Optimization

At its core, payments optimization focuses on streamlining the way you accept, process and manage your payments. Learn more in this article.

December 30, 2021

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Articles

Millennials & Gen Z Hate Paying Bills Over the Phone, But IVR Could Change That

Studies show that Millennial and Gen Z consumers tend to avoid speaking with live agents. But IVR - an older technology - could be a way around that.

December 13, 2021

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Articles

Beyond Interchange: Three Ways for BHPH Dealers to Save on Processing Costs

Processing rates aren't the only factor that affect your cost of taking payments. Follow these three tips to reduce your overall payment expenses.

November 22, 2021

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