Articles

Top 5 Consumer Loan Payment Preferences

Today’s consumers are challenged to manage cash flow amid inflation and rising debt. Keeping up with loans is a key part of that, and it’s often made more difficult with inflexible legacy payment processes. Our latest consumer research found that over half (51%) of borrowers say managing and paying loans causes them anxiety, and 60% wish that process was easier.

May 31, 2024

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Articles

How Credit Unions Can Build Relationships with Indirect Borrowers

Many credit unions face steep challenges to remain competitive and profitable—and it’s growing more difficult as loan delinquencies rise. Indirect lending is an important source of revenue, making up over 22%  of credit unions' portfolios.

May 07, 2024

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Case Studies

Case Study: Automotive Partners Funding Reduces Late Payments by More Than 50%

Automotive Partners Funding partnered with PayNearMe to offer a wide range of payment options for their customers and a flexible payments platform for their employees.

December 13, 2023

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Articles

The Benefits of Accepting Mobile Wallet Payments

Paying with mobile wallets is now a standard part of today’s digital lifestyle. Are you offering your customers the choices they prefer?

July 31, 2023

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Articles

The Increasingly High Cost of Ignoring Self-Service Payments

With a tough economy and high inflation driving up loan delinquencies, can lenders afford to ignore self-service payments?

June 28, 2023

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Articles

Four Payments Predictions for 2023

It’s hard to believe we’re already well into 2023. As we dive head first into 2023 with a possible recession looming and technology moving at lightning speed, our team is preparing for an interesting year in payments. These are the predictions in the payments universe that our team is anticipating for 2023.

February 06, 2023

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Articles

Four Ways Lenders Can Encourage More Self-Service Payments

Increasing self-service payments is vital to surviving in uncertain economic times. Lenders who adopt better technology, focus on process and work with their customers gain an advantage over those who prioritize the status quo.

December 13, 2022

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Articles

How to Improve Call Center Agent Productivity with PayNearMe

Making call center agents more productive is a priority for lenders in today's market. See how PayNearMe can improve call center efficiency with our suite of payment tools.

December 13, 2022

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Case Studies

Case Study: How LoanMart Lowered Operational Costs & Increased Self-Service Bill Payments with PayNearMe

In this case study, see how PayNearMe helped LoanMart use a single payments platform to lower operational costs and increase self-service bill payments.

April 15, 2022

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Articles

Interview: How HCAC Finance and First Union Financial are Simplifying the Payments Experience with PayNearMe and Auto Master Systems

PayNearMe and Auto Master Systems were joined by HCAC Finance and First Union Financial to talk through their improved payments flow, leveraging both platforms to optimize the customer experience. Continue reading for the edited transcript.

March 18, 2022

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Articles

Six Smart Ways Lenders Can Promote Self-Service Payments

Overwhelming evidence shows consumers want to complete bill payments on their own. So why do lenders still struggle to increase self-service adoption?

March 11, 2022

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Articles

An Introduction to Payments Optimization

At its core, payments optimization focuses on streamlining the way you accept, process and manage your payments. Learn more in this article.

December 30, 2021

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Articles

Millennials & Gen Z Hate Paying Bills Over the Phone, But IVR Could Change That

Studies show that Millennial and Gen Z consumers tend to avoid speaking with live agents. But IVR - an older technology - could be a way around that.

December 13, 2021

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Articles

Beyond Interchange: Three Ways for BHPH Dealers to Save on Processing Costs

Processing rates aren't the only factor that affect your cost of taking payments. Follow these three tips to reduce your overall payment expenses.

November 22, 2021

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Articles

Want More On-Time Payments? Try These Four Proven Steps.

Want to collect more on-time payments from your customers? Try these four proven strategies.

September 26, 2021

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Platform Updates

Introducing PayNearMe Smart Link

With PayNearMe Smart Link™ technology, businesses can send personalized links that move customers directly into registered payment flows, enabling payments in a few short clicks.

May 20, 2021

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Articles

Five Ways Municipalities Can Streamline Bill Payments with PayNearMe

Learn how municipalities can streamline the bill pay process with PayNearMe.

April 21, 2021

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Articles

How to Free Up More Time for Your Call Center Agents

How much time are your call center agents spending on transactional payment calls? Follow these four tips to free up more time for your call center agents.

January 13, 2021

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Case Studies

Case Study: How Northwoods Automotive Reduced Inbound Calls +70% with PayNearMe

Learn how Northwoods Automotive embraced self-service payments and lowered inbound payment calls by more than 70% with PayNearMe.

December 02, 2020

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